Privacy Policy

1. Introduction

Welcome to Proton Softtech ("we", "our", or "us"). We operate https://protonsofttech.com/ and provide custom software engineering, fullstack web development, POS systems, graphic branding, and technical training courses. We respect your privacy and are committed to protecting your personal data in compliance with international privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Information We Collect

We may collect and process the following categories of information:

• Directly Provided Information: Name, email address, telephone number, company name, and project requirements submitted through our contact and consultation forms.
• Log Files & Technical Data: Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring/exit pages, and click counts to analyze trends and administer the site.
• Cookies & Tracking Identifiers: Small files placed on your device to remember user preferences, facilitate site navigation, and measure advertising campaign performance.

4. How We Use Your Data

We use the collected information for the following legitimate business purposes:

• To respond to your inquiries, deliver project proposals, and fulfill software engineering contracts.
• To process student enrollments and provide support for our academy courses.
• To analyze website usage, optimize page loading speeds, and enhance user experience.
• To detect, prevent, and address technical issues or fraudulent activity.

5. GDPR & CCPA Data Protection Rights

Depending on your jurisdiction, you have the following rights regarding your personal information:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct inaccurate or incomplete data.
• The right to erasure: You have the right to request that we delete your personal data under certain conditions.
• The right to object or restrict processing: You have the right to object to or request restriction of our data processing.
• CCPA "Do Not Sell My Information": We do not sell, rent, or trade your personal information to third parties.

6. Data Security & Encryption Standards

We employ modern industry-standard security measures, including 256-bit SSL/TLS encryption in transit, secure socket layers, server firewalls, and restricted data access protocols to safeguard your personal information against unauthorized disclosure, alteration, or destruction. All database backups are stored in encrypted object storage with strictly restricted role-based permissions.

7. 100% Client-Side Privacy in Free Developer Tools

All utilities offered within our Free Online Business & Developer Tools Hub (such as the JSON Validator, QR Code Builder, Base64 Encoder/Decoder, Password Entropy Generator, and GST Calculator) execute entirely client-side inside your browser's local JavaScript runtime. No text inputs, API payloads, sensitive passwords, or uploaded files are transmitted to, recorded by, or retained on our web servers.

8. Data Retention & Log Rotation Schedules

Contact form inquiries and prospective client communication records are retained for a maximum of 24 months to support ongoing business relationships and contractual warranties. Standard web server access logs (recording IP addresses and user agents) are automatically rotated and permanently purged every 30 days. Client staging databases used during development sprints are securely wiped upon production deployment and final sign-off.

9. Children's Online Privacy Protection (COPPA Compliance)

Our website, commercial software engineering services, and Proton Academy professional training courses are directed solely towards university students, working professionals, and business owners aged 18 and older. We do not knowingly collect personal identifiable information from individuals under the age of 13. If you believe a child has provided us with personal information, please notify us immediately for prompt record deletion.

10. Contact Information & Data Protection Officer

If you have any questions, inquiries, or requests regarding this Privacy Policy or wish to exercise your statutory data rights, please contact our Data Protection Officer: